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DESCRIPTION
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.
Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers.
We are seeking a motivated and skilled Customer Service Representative to join our dynamic team.
Your typical day:
- As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.
- Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.
- Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries
REQUIREMENTS
- Excellent communication skills
- Near Native level of Slovenian, both written and verbal
- Advanced knowledge of English, both written and verbal
- Previous experience in customer service or a related field
- Customer-oriented attitude
- Good typing and computer skills (MS Office applications)
- Proficiency in using CRM systems
- High attention to detail and accuracy in all tasks
- Ability to work both on your own and within a team
- High school education