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Customer Service Coördinator - German + French
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Sales Specialist with French language - B2B Sales Services open_in_new
explore Sofia , Bulgaria
workCONCENTRIX SERVICES BULGARIA LTD
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DESCRIPTION
At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies. We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.
Join us!
What the role looks like:
- Management of inbound and outbound sales motions via phone, email, video and social media outreach.
- Ability to identify relevant alternative points of contact as appropriate to outreach strategy using tools such as Sales Navigator
- Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.
- Daily management of sales pipeline with a focus on moving all prospects through the sales funnel.
- Document all relevant prospect and customer interactions on CRM (Salesforce).
- Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.
- Review and report daily, monthly and quarterly metrics to help achieve sales goals.
- Work model: Remote or Hybrid (Wednesday and Thursday office)
- Working hours: Mon – Fr / 9:00 – 18:00
REQUIREMENTS
Your profile:
- Fluent level of French and English - written and spoken.
- Previous sales experience, ideally in tech. Advertising sales sector.
- Skilled at competitive selling to win new business
- Exceptional verbal and written communication skills, ability to articulate complex concepts and ideas into a simple and understandable format.
- Strong time-management skills and the ability to work independently.
- Salesforce experience/ prior exposure to a CRM tool.
- Digital advertising knowledge – will be considered as advantage
