Work Independently jobs abroad
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explore St. Julians , St. Julians
German Job Position`s in sunny Malta + Relocation Help open_in_new
explore St. Julians , Malta
DESCRIPTION
- Provide customer care through chat, phone and email and being a representative outwards to our customers.
- Assist the Management Team in reporting technical issues and give insight to what is happening in the market
- Maintain customer records by following the correct data protection procedure
- Documenting customer contacts in order to provide a full customer history
- Resolve product or service problems by clarifying the customers’ complaint and determining the cause of the problem
- Assist the Management with other projects and duties when requested.
REQUIREMENTS
- Excellent written and verbal communication skills.
- Customer support experience in iGaming would of course be ideal, but we also consider other similar roles and industries.
