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DESCRIPTION
We're firm believers that happiness is attainable for everyone. That's why we offer our customers the widest selection of home and garden furniture at attractive prices, in 19 markets across Europe, and constantly expanding our reach.
Our motto 'Delivering Happiness' isn't just a slogan. It's the driving force behind everything we do. From the happiness of our customers to the fulfillment of our employees, this philosophy guides us in every aspect of our daily work.
At Beliani, we cultivate a vibrant team spirit, where over 600 friendly and talented individuals tackle new challenges together every day.
If you thrive on continuous growth, embrace challenges, and seek a dynamic work environment - seize the opportunity to shape the future of e-commerce with us today!
Don't delay, send your CV in English/Finnish today!
Customer Service Specialist with Finnish
Your main tasks will be:
- Telephone and e-mail service for Finnish-speaking individual clients
- Presenting Beliani products to our clients
- Chat service
- Planning shipments
- Taking care of the timely execution of orders
- Customer service inbound pre and post-sale via phone, e-mail and chat
- Processing orders
- Reporting to the Country Team Leader
- Taking care of the timely execution of orders
- Supporting other markets in English
REQUIREMENTS
Your profile:
- You are native / fluent in Finnish (min. C1)
- You have a communicative level of English (min. B2)
- You have great written and communications skills
- You have good cultural knowledge of a given market
- You are a fast learner
- You have a good typing speed (min. 45 wpm)
- You have good Microsoft Office and Google Cloud suite knowledge
- You are able to work in a team as well as individually
- You are able to work under pressure and multitask