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Sr. Customer Service Rep.-Dutch Sp.- Part time-Fixed term

Budapest , Hungary

bp Hungary

Mandatory:

Dutch Advanced

Optional:

English Advanced

Company

bp Hungary

Employment type

Part time

Experience

Entry level

DESCRIPTION

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry.  We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives. 

It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Customer Team and advance your career as a

Senior Customer Service Representative- Dutch Speaking- Part- time- Fixed-term

Customer teams are dealing with sales support processes, account management, order taking, invoicing, cash collection, pricing, service request management and supply chain management activities.

Please note that this position works in a 20 hrs/ week part-time pattern and is fixed-term until 2026 November.

In this role You will:

Managing customer requests and queries
Logging, assigning, tracking progress of complaints & claims from receipt to completion
Interacting with customers and stakeholders in a professional, friendly and efficient manner
Coordinating the allocated portfolio (key customers)’s queries end-to-end
Maintaining our reputation by your professional and helpful attitude towards our customers
Being the face and voice of one of the largest global energy company

REQUIREMENTS

What You will need to be successful:

Good level (at least B2) of Dutch and English
At least 1 year of relevant experience in the field of Customer Service or in SSC environment
Customer-oriented approach
Flexible, motivated personality

Relevant Experience In The Field Of Customer Service jobs abroad

DESCRIPTION

REQUIREMENTS

SKILLS

ARE YOU THE PERFECT CANDIDATE?