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DESCRIPTION
Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.
It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.
Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?
Join our Customer Team and advance your career as a
B2B Order Management Specialist – Polish speaking!
Customer teams are dealing with sales support processes, account management, order taking, invoicing, cash collection, pricing, service request management and supply chain management activities.
In this role You will:
- Coordinate the order management process of clients in the automotive industry
- Maintain customer and material master database
- Enter customer orders and follow them up
- Manage customer requests and queries
- Be logging, assigning, tracking progress of complaints & claims from receipt to completion
- Interact with customers and stakeholders in a professional, friendly and efficient manner
- Facilitate the invoicing process
REQUIREMENTS
What You will need to be successful:
- Fluency in Polish and solid English knowledge
- Relevant experience in the field of Customer Service in an SSC environment
- Experience with CRM systems (Salesforce, Siebel, SAP, etc.)
- Customer oriented approach
- Flexible, motivated personality