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English-Speaking Customer Support - with at least 12 months

Lisboa e Vale do Tejo , Portugal

Recruitment Direct

Mandatory:

English Mother tongue

Company

Recruitment Direct

Employment type

Full time

Experience

Entry level

DESCRIPTION

English-Speaking Customer Support - with at least 12 months experience working in Banking in Ireland
Lisbon, Portugal
Compensation:

€1,819/month + free accommodation
OR €1,843/month without housing

Who We’re Looking For

Irish citizens with C1/C2 level English + at least 12 months of Customer Service or Banking/Financial Semonzorvices/Insurance experience in Ireland (Mandatory)
Non-Irish citizens with C1/C2 level English + at least 12 months of Customer Service or Banking/Financial Services/Insurance experience in Ireland (Mandatory)

An Irish accent is welcome.

Key Skills & Attributes

Proven ability to deliver outstanding end-to-end customer experiences with clear, empathetic communication.
Strong decision-making on complex cases, showing resilience, independence, and fairness.
Acts as a subject matter expert — supports peers, shares knowledge, and embraces learning opportunities.
Adaptable and positive, able to switch between tasks and systems with ease.
Works well across teams, demonstrating emotional intelligence and a values-driven, risk-aware mindset.
Comfortable with Slack and G Suite, quick to pick up new tools and processes.

Flexible Adaptable jobs abroad

DESCRIPTION

SKILLS

ARE YOU THE PERFECT CANDIDATE?