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DESCRIPTION
Our client, an international services provider working with companies across the World is seeking to recruit a team of German speaking Online Content Moderators for a new project.
Great opportunity to start your career in a sunny country within an international environment!
Responsibilities
- View and review user-generated content (e.g. sales ads).
- Respond to customer inquiries on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
- Follow communication procedures and policies.
- Evaluate and make decisions in accordance with defined policies and guidelines.
REQUIREMENTS
- No previous experience is required however some customer service experience would be ideal
- Candidates must have strong PC skills, have the ability to learn to use new computer tools
- Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail.
- German language skills (advanced/proficient) and English language skills (conversational).
- Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions.
- Passionate about making a difference.
- Flexible in working times.