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DESCRIPTION
A Dutch-speaking Service Desk Agent role is open at our client who is prestigious multinational company, operating in the 9th district in Budapest, Hungary.
Main Responsibilities
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.
• Troubleshoot IT related issues and handle customer requests.
• Take part in different projects
• Communicate and pre-qualify on complex issues
REQUIREMENTS
• High School Diploma
• Fluency in English and Dutch
• MS office skills
• Ability to organize own and other’s workload
• Excellent interpersonal and communication skills
If necessary, willingness to work in different shift setting